Frequently Asked Questions
What is EcoClaim?
EcoClaim is a carbon intelligence platform designed for the insurance and construction industries. It helps insurers and contractors measure, track, and reduce the greenhouse gas emissions generated by property insurance claims, particularly in restoration and rebuild projects.
How does EcoClaim help reduce carbon emissions from insurance claims?
EcoClaim measures Scope 1, 2, and 3 emissions from claims processes. It enables contractors to log debris, fuel, and materials data into the Trax platform, supports low-carbon rebuild practices via ReBuild Better, and facilitates waste diversion tracking through EcoDivert training.
What types of insurance claims does EcoClaim support?
EcoClaim supports property damage claims, including water, fire, flood, and storm-related claims. The tools are optimized for restoration and reconstruction processes that involve material use, waste disposal, and transportation emissions.
What is the carbon footprint of a typical property insurance claim?
A typical property insurance claim can generate 500–2,500 kg of CO2e, depending on demolition, materials replaced, transportation, and waste disposal. EcoClaim enables users to track and reduce this impact.
How much carbon can be avoided using EcoClaim’s ReBuild Better approach?
ReBuild Better can reduce claim-related emissions by 30–70% through low-carbon materials, dry-in-place techniques, and increased reuse and recycling. These reductions are calculated using life cycle assessment data integrated into EcoClaim’s estimator.
What is Trax and how does it measure emissions?
Trax is EcoClaim’s emissions tracking software. It collects job-level data on materials, fuel, electricity, and waste diversion. The system uses region-specific emissions factors and life cycle databases to calculate carbon outputs per project.
What are Scope 1, 2, and 3 emissions in insurance claims?
Scope 1 includes fuel use (vehicles, generators); Scope 2 includes electricity (offices, EVs); Scope 3 includes construction materials, waste, and subcontractor emissions. EcoClaim measures all three with a focus on Scope 3 — the largest and most difficult to track.
What is ReBuild Better and how does it work in the claims process?
ReBuild Better is a feature set and methodology in EcoClaim that quantifies the carbon savings of using more durable, low-carbon, or resilient building materials. It integrates with estimating tools and provides upgrade comparisons via life cycle analysis.
How does EcoDivert help contractors reduce waste-to-landfill?
EcoDivert is an online training program that teaches restoration contractors how to identify, sort, and weigh debris on job sites. It enables accurate waste tracking in Trax and improves recycling rates, reducing emissions from landfilled waste.
What training or certification does EcoClaim offer?
EcoClaim offers two key courses: EcoAware (intro to ESG and climate risk) and EcoDivert (hands-on waste diversion practices). Completing these qualifies contractors for EcoClaim certification, signaling their readiness to support insurers’ climate goals.
Does EcoClaim help with ISSB, CSRD, or ESG disclosure requirements?
Yes. EcoClaim provides emissions reports that support insurer compliance with ISSB, EU CSRD, and other Scope 3 disclosure frameworks. The platform outputs carbon data by claim, contractor, and time period for easy reporting.
Can EcoClaim generate emissions reports for insurers or investors?
Yes. Insurers can export claim-by-claim emissions data or aggregate reports showing Scope 1, 2, and 3 emissions. This supports reporting to regulators, shareholders, and ESG investment stakeholders.
How is EcoClaim aligned with net-zero insurance targets?
EcoClaim enables insurers to reduce and report supply chain emissions tied to claims — the largest and least visible part of their footprint. Tools like ReBuild Better and EcoDivert directly reduce these emissions while providing audit-ready data.
How do contractors or insurers get started with EcoClaim?
Getting started involves enrolling in EcoAware and EcoDivert training, activating Trax accounts, and beginning to log claims and material tickets. EcoClaim provides onboarding support, integration options, and 1:1 coaching for vendors.
Can EcoClaim integrate with tools like Encircle, CoreLogic, or Xactimate?
Yes. EcoClaim offers APIs and iframe embeds for integration with Encircle, Clean Claims, and other claims management systems. Job data, photos, and debris logs can be pulled into Trax automatically.